Privacy Policy

Account information: When you create an account, we collect your email address, display name, and optional profile details (bio, website, avatar).

Authentication data: If you sign in via Google OAuth, we receive your name and email from Google. We do not store your Google password.

Usage data: We collect anonymized analytics such as page views, referrer sources, and general geographic region to improve the Service.

Messages: Content you send through our messaging features (inbox, contact forms) is stored to facilitate communication between users, artists, and venues.

Mobile app data: If you use our iOS or Android app, we collect your device push notification token to deliver notifications, basic device information (device name, OS version, app version) for compatibility and debugging purposes, and camera access is requested only when you choose to scan QR codes or upload photos.

Ticketing data: When you purchase tickets, we process payment information through Stripe (our payment processor). We store your ticket details, QR codes, and check-in status. We do not store credit card numbers directly.

• Provide, maintain, and improve the Service.
• Personalize your experience (e.g., region-based event recommendations).
• Send transactional communications (e.g., account verification, password resets).
• Deliver marketing broadcasts if you have opted in (e.g., by following an artist or venue).
• Send push notifications about events, messages, ticket updates, and other relevant activity (you can disable notifications in your device settings at any time).
• Process ticket purchases, refunds, and transfers.
• Analyze usage patterns to improve platform features and performance.
• Respond to your inquiries and support requests.

We do not sell your personal data. We may share information in the following circumstances:

• With your consent: When you explicitly choose to share information (e.g., public profile, reviews).
• Service providers: We use trusted third-party services (e.g., Supabase for database hosting, AWS for file storage, Google for authentication) that process data on our behalf.
• Legal requirements: When required by law, regulation, or legal process.

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

JazzNode uses essential cookies to maintain your session and preferences (e.g., language, theme). We may use analytics tools that employ cookies or similar technologies to understand how the Service is used.

You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing of your data.
• Export your data in a portable format.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us.

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

JazzNode operates across multiple countries. Your data may be processed in jurisdictions outside your country of residence. We take steps to ensure your data is protected in accordance with this policy regardless of where it is processed.

The Service is not directed to children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance.

If you have questions or concerns about this Privacy Policy, please contact us.